Behaviour is defined as the way an individual acts and conducts themselves in different situations. Ever since the rise of the Greek Empire, scholars and scientists during their time had been studying and trying to figure out the factors that affect an individual’s behaviour and how to manage them. Studying a person’s behaviour is important as it affects a person’s personal life, workplace and the people around them. Greek scientists and scholars have somehow realised that an individual’s behaviour can either strengthen or weaken an empire. Similarly, an employee’s behaviour can either make or break an organisation.
Why is behavioural change important in an organisation?
Several studies have proven the correlation between employee behaviour and organisational performance. These studies reveal that organisations who have employees who exhibit positive behaviour perform better than those who have employees that exhibit negative behaviour. In short, the happier the employees, the better they and their organisation perform.
Failing to monitor and improve employee behaviour in your organisation can cause a landslide resulting in one rotten tomato spreading the rot to others. Employee behaviour can make or break your organisation’s success, so for something so essential, you want to ensure everyone is on the same page.
So, if you want your organisation to soar to greater heights, behavioural change amongst you and your employees must happen.
This is where coaching comes in…
How can coaching affect behavioural change?
Coaching can bring about behavioural change amongst your employees through helping them acquire the following competencies:
1.) Self- Awareness
People who lack self-awareness are insecure and have a low sense of self-worth. Because of this they often feel stressed out and out of balance. They also are easily irritated and get easily frustrated causing them to treat people in an abrasive way. The lack of self-awareness hinders them from getting out of their shell.
Having self-awareness gives them the ability to be aware of their owns strengths and their own emotions which makes them free of stress and makes them give their personal best in everything that they do.
Self management is the ability to take responsibility for one’s own behaviour and well-being.
People who lack this ability may react impulsively and may easily become angry, stressed, and depressed when faced with conflict and stressful situations which may lead them to under-perform and even quit their jobs. On the other hand, a person who has self-management can manage their impulsive feelings and distressing emotions well. They are able to restrain negative reactions and are able to stay composed and positive even in trying moments.
3.) Social Skills
People who have great social skills are great leaders and communicators. They are aware of other people’s feelings and needs. They possess diplomacy and tact and know how to deal with conflict and resolve it. They are good listeners and foster open dialogue. They are good team players. They nurture and maintain relationships and are good in connecting with other people on a deeper rather than superficial level.
Employees and even managers who have great social skills are able to win not only the hearts of their co-workers but the hearts of their clients as well.
Coaching can indeed do wonders in bringing out the desired behaviours not only in yourself but also in your employees which will benefit the organisation as well.
If you want to learn more about coaching and how to become a professional coach, contact the Australian Institute of Professional Coaches 1300 309 306 or email firstname.lastname@example.org We look forward to speaking with you email@example.com